Salventbit has never sold any information to a third party for advertising, monetary gain, or to display other people’s adverts and promotions, and we will never do so in the future. These have been our strategy and dedication for almost many years, and we remain committed to them. This policy describes what information we gather from you, how we use it, who has access to it, and what you can do about it.
Part I – Salventbit gathers and manages information.
We only gather the information that is necessary for us to deliver the services to you. Some of that is information you deliberately provide us when you contact us via e-mail, contact forms, or lead-generating forms to enquire about our services or purchase anything from us. We save your name, contact information (phone, social accounts, address, etc.), and project-specific information.
When you visit our websites and use one of our services, we automatically log some basic information like how you arrived at this site, where you traveled within it, your location, and the features information you use during settings. Your information is used for the quality of our website and the service for better assistance.
We may indirectly get information. If you enquire about service through any program or reselling partner or sign into one of our products using an authentication services provider such as LinkedIn, Google, or Facebook we will get your contact information. We will use such information to fulfill your request. We get access to your profile information if you connect with our brand on social media (for example, by liking, commenting, retweeting, mentioning, or following us). Even if you subsequently remove the information from the social networking site, we will still keep it.
What we do with your personal information
We will use your information to offer the services you have requested, as well as to create and manage your accounts. We also use it to communicate with you about the service, your customer care requests, new services you might be interested in, opportunities for you to provide feedback, and policy updates. We analyze data to gather information to better understand user demand and enhance our websites and services.
We must have a legal basis for collecting and processing your personal information. In most circumstances, we will have your permission or require information to offer the service you’ve requested. When this is not the case, we will show another legal foundation, such as legitimate commercial interests.
You can refuse some types of information usage by either refusing to provide the information in the first place or opting out afterward. You may also disable cookies to prevent your browser from information few website features may not function correctly as a result. Third-party cookies are disabled on all Salventbit websites.
We restrict access to your personal information to the workers and vendors who have a valid need to know about it.
Data subjects have various rights within the Indian Economic Area (including access, rectification, erasure, restriction of processing, data portability, and the right to object and to complain). Salventbit promises to provide you with the same privileges regardless of where you reside.
Part II – Information that Salventbit processes on your behalf
When you use Salventbit services to manage data, such as information about your customers or workers, you are handing such data to us for processing.
As a service provider, you may exchange data with your customers, workers, and vendors as part of the project development process. You are the sole owner of your service data. We safeguard it to restrict access and only process it under your instructions. You may view it, share it via third-party integrations, and ask us to export or remove it.
We keep the data for as long as you utilize Salventbit services. We may maintain the data backup if you desire a specified amount of time after you end your contract; otherwise, we will remove your data from our development and backup servers with your approval.
If you stay in Indian Economic Area and think someone has entrusted your information to us for the process (Like your employee, employer, or a firm whose services you), you have the right to request that we take specific measures concerning your data. To exercise these data rights then should contact a person or a firm that entrusted us with the data, and we will work with them to fulfill your request.
Part III – General
There are some constraints to the privacy we can guarantee you. We will release personal information to comply with legal requirements, prevent fraud, enforce an agreement, or protect the safety of our users. We do not yet recognize the Do Not Track signal from the web browser with the global standard for handling them for arise will comply.
You may always contact us if you have any questions about our policy, we will obtain a GDPR-compliant Data Processing Addendum, feel we have gathered personal data from a minor, or would like to have your personal information deleted from our blogs or forums. You may also review our Security and Privacy Policies.
We will notify you if we make significant changes to our privacy policies or, in the extremely unusual event that we decide to sell our services.
Salventbit’s Privacy Promise
Salventbit has been concerned about customer and user privacy for more than a decade, long before it was politically trendy, fashionable, or legally obligatory to do so. We only ask for / collect the bare minimum of information that we feel is required for doing business or the specific transaction at hand. We notify clients about the information we have on file for them and allow them to opt-out of certain activities. But our most important guarantee is that we never make a single money from advertising revenue—never have, never will, even if you only submit a project inquiry and do not use our services. We prevent the inherent conflict of interest that exists between collecting consumer information and generating advertising income, as well as the It carries with it the unavoidable concessions in client privacy.
The purpose of this policy is to make clear what information we collect about our customers and website visitors, how we will use it, and how we will not use it. Unfortunately, this policy is longer than we would like, but we must handle all relevant instances explicitly. We shall make every effort to keep the language as plain and direct as possible.
This Privacy Statement applies to any Salventbit websites that link to it. It also applies to the products and services offered by Salventbit via these websites and mobile apps. This Privacy Statement does not apply to any of our websites, goods, or services that have their privacy policies.
The Privacy Statement has three sections:
Part I – Salventbit gathers and regulates information
This section explains how Salventbit collects and utilizes information on website visitors, potential customers, Salventbit service users, and others who contact Salventbit via forms or email addresses displayed on or linked to our websites.
Part II – Data that Salventbit handles on your behalf
This section addresses how Salventbit manages data that you give to Salventbit when you utilize our services which provide personal or private information with us while asking for customer assistance.
Part III – General
This section covers items that apply to both Parts I and II, as well as other general subjects such as Salventbit’s security promises and how we will notify you if these changes.
Part I – Salventbit gathers and manages information. What data does Salventbit collect?
We We only collect information about you if we need it for a legitimate reason. Salventbit will hold information about you if you give information about yourself / Salventbit will also gather information automatically / Salventbit will also receive information from a third party. These scenarios fit three categories of the information gathered described below.
Information that you provide us
I. To create fresh inquiries, use an inquiry form, an email, or third-party partners. To complete the inquiry process, we ask for information such as your name, phone number, email address, company name, and country when you contact us through an online web form or email to get or enquire about one or more of our services. You may optionally offer other information like photo, time zone, and language, although not required for initial contact. Once you submit your inquiry in the form, our legitimate personnel will access your information for further processing and contact you to gather pre-sales information about the business and project-related information.
ii. Surveys, feedback, and other form submissions: (i) When you register for any event, including webinars or seminars, (ii) subscribe to our newsletter or any other mailing list, (iii) submit a form to download a portfolio, company profile, whitepaper, or other materials, (iv) participate in contests or respond to surveys, or (v) submit a form to request customer support or contact Salventbit for any other reason, we record the information you submit.
iii. When you acquire or sign a contract to purchase any of our services, we ask for your name, contact information, personal data, project-related information, social media profile links, and time zone. We save all the data in our secure project management software (ERP).
iv. Payment processing: – When you acquire or purchase any of our services, we require your name, contact information, and a credit card or PayPal information. We NEVER STORE any of your payment information, including your credit card, bank account, PayPal information, or any other method by which is choose to make a purchase. All payments is been handled on our Payment Gateway Service Providers’ secure servers.
v. Testimonials: – We may include your name and other personal information in testimonials about our products and services that you permit us to post on websites. Before we submit the testimonial, you will have the option to check and approve it. You may contact us using the form you want to amend or delete your testimonial.
vi. Interactions with Salventbit: – To improve our interactions with you and other customers, we may record, analyze, and use your interactions with us, including email, phone, and chat conversations with our sales, project management, account management, and customer support professionals.
Information that we collect automatically
I. When you visit a website information collected is provided by you on web browsers, mobile devices, and servers, such as internet protocol address, browser type, language preference, time zone, referring URL, date, time access, operating system, mobile device manufacturer, mobile network information, and geographic location. We put this in our log files to learn about our website users.
iii. Information gleaned from an application log and mobile analytics: – We collect information about the uses of the website and mobile applications from an application log and third-party analytic provider and utilize a better understanding of how your business usage and requirements might improve our services. Clicks, scrolling, features accessed, access duration and frequency, errors caused, performance statistics and settings, and devices used to access their locations are all part of this data.
Information that we collect from third parties
i. Referrals: – If you recommend any of our products or services through one of our referral programs, we may have received your name, email address, and other personal information. You may contact us using this form to request that information should be removed from our database. If you send us information about another person, or if another person offers us information about you, we will only use it for the purposes given to us.
ii. Social media and other publicly available sources of information: – We may collect publicly available information, including profile information, when you interact or engage with us on social media sites such as Facebook, Twitter, Google+, and Instagram through posts, comments, questions, and other interactions. These allow us to connect with you, improve our services, or better understand user reactions and issues. We must notify you that the information may be retained by us even if you delete it from social networking sites.
Reasons for utilizing information
In addition to the above uses, we may use your information for the following:
- To keep the date on new services, forthcoming events, special offers, and promotions, as well as other information that we believe may interest you.
- We ask you to do surveys or provide feedback on our services.
- To create and manage your account and perform other tasks necessary for offering our services, such as allowing collaboration, requirement collection, project development, and project deployment.
- We comprehend how our services are used by users to monitor and avoid issues and to enhance our products and services.
- To offer customer service while also analyzing and improving our interactions with consumers.
- To identify and prevent fraudulent transactions and other unlawful activity, report spam, and safeguard the rights and interests of Salventbit, its users, third parties, and the general public.
- To update, grow, and analyze our data, find new consumers, and provide products and services that may interest you.
- To evaluate trends, administer our websites, and track visitor navigations on our websites to better understand what visitors are searching for and assist them;
- To track and enhance marketing campaigns, as well as to generate user-relevant recommendations.
Legal foundations for data collection and use
Legal processing bases applicable to Salventbit: – If you are an individual from the Indian Economic Area (IEA), our legal basis for information collection and use determine by the type of personal information involved and the circumstances in which collected. The data collection and processing operation is on the contractual need of one or more legitimate interests of Salventbit or a third party which is outweighed by your data protection rights or your permission. We may be legally obligated to gather your information at times or require your personal information to safeguard your vital interests or the vital interests of another person.
Withdrawal of consent: – If we depend on your consent as the legal basis for processing, you have the right to withdraw your consent at any time, but this will not impact any processing that has already occurred.
Legitimate interests notice: – If we depend on legitimate interests as the legal basis and those legitimate interests not indicated above, we explicitly explain them to you when we acquire your information.
Your choice of information use
Opt out of non-essential electronic communications: You can unsubscribe from newsletters and other non-essential mailings by using the ‘unsubscribe’ link in every message. However, you will continuously receive alerts and transactional emails relevant to the service which are purchased.
Disable cookies: Before browsing our websites, you may disable browser cookies. However, you may be unable to utilize some elements of the websites if you do so.
Who we disclose your information to
Your rights as a controller in relation to the information we possess about you
If you live in the India Economic Area (IEA), you have the following rights regarding the information Salvenbit has on file. Salvenbit promises to provide you with the same privileges no matter where you reside.
Right to access: You have the right to view (and, if necessary, receive a copy of) the categories of personal information that we keep on you, including the source of the information, the purpose and duration of the processing, and the individuals with whom the information is shared.
Right to erasure: In some instances, such as when it is no longer required for the purpose for which it was originally obtained, you have the right to request that we erase your personal information.
Right to restriction of processing: You may also have the right to request that your information be restricted from being used in certain instances, such as when you object to our use of your data but we need to check if we have overriding legal grounds to use it.
Right to object: In some cases, such as using your personal information for direct marketing, you have the right to object to using your information.
Right to complain: If you have a complaint about how we collect, use, or distribute personal information, you have the right to file a complaint with the applicable supervisory body. This right may not be available to you if your nation lacks a data protection supervisory authority.
Retention of information
We save your personal information for as long as it is needed for the purposes specified in this privacy statement. We may keep your information for extended periods of authorization or needed by law, for example, to maintain suppression lists, prevent misuse if required in connection with a legal claim or procedure, enforce our agreements, for tax, and accounting, or to comply with other legal requirements. We may save your information in the same way that we store information on our customers for legal, financial, and future contact purposes.
Part II – Information that Salventbit handles on your behalf
Information entrusted to Salventbit and purpose
You may entrust information that you or your organization (“you”) control to Salventbit in connection with the usage of our services or the request for technical help for our services. This includes information on your customers and staff (if you are a controller) as well as data that you retain and use on behalf of another person, such as a customer to whom you offer services (if you are a processor). When you use our services, the data may be retained on our servers, or it may be transmitted or shared with us as part of a request for technical help or other services.
(All information supplied to Salventbit is referred to as “service data.”)
Ownership and control of your service data
We understand that you control your service data. We provide you total control over your service data by allowing you to view it, (ii) share it via supported third-party integrations, and (iii) request export or deletion of your service data.
How we make use of service data
When you supply us with instructions during the different stages of our services or project development we process your service data.
Who do we share service data with
Third-party sub-processors and the Salventbit group: The contractual entity for whom you intend to obtain third-party services will offer services and technical assistance during the development
Employees and independent vendors: We may provide access to your service data to our employees and individuals who are independent contractors of Salventbit group entities involved in providing the services (collectively, our “employees”) so that they can identify, analyze, and resolve errors, and (ii) manually verify emails reported as spam to improve spam detection. We ensure that access to your service data by an employee is restricted to specific individuals and is logged and audited. Our personnel will also have access to data you knowingly supply with us for project development, technical assistance, or import data for project development testing purposes. Our privacy and security policies are communicated to our staff and we closely implement privacy measures inside the Salventbit group.
Third-party integrations you have enabled: If you permit any third-party integrations with your project, you may provide third-party access to your service information for personal information about yourself. We recommend that you study the privacy policies of third-party services and products before enabling integrations with them.
Other cases: Part III describes other instances in which we may disclose information that is similar to the material contained in Parts I and II.
Retention of information
We save the data in your account for as long as you use Salventbit Services. When your contract with Salventbit expires project will be done and delivered, and your database will be maintained. In a secure environment for backup and repository purposes only. As a client, your personal and service data information will save in our ERP for future reference and accounting purposes.
Data subject requests
If you are a resident of the Indian Economic Area and think that we have stored, used, or processed your information on behalf of one of our clients, please contact customer service if you want to access, correct, erase, restrict or object to processing, or export your personal data. We will assist our client by replying to your request within a fair timeframe.
Part III – General Children’s personal information
Individuals under the age of 16 are not eligible for our services. Salventbit does not intentionally collect personal information from children under the age of sixteen. If we learn that a child under the age of 16 has supplied us with personal information, we will take measures to erase it. If you suspect a kid under the age of 16 has to supply us with personal information, please contact us using this form and we will take the appropriate actions to erase the information we have on file for that child.
How safe is your personal information?
We have taken many efforts to put all suitable efforts into administrative, technological, and physical protections to protect the information you give us against unauthorized access, use, alteration, disclosure, or destruction. If you have any concerns about the security of your data, we invite you to review our Security Policy or contact us using this form.
Locations and international transfers
We share your personal information and service data within the Salventbit Group. By accessing or using our products and services or otherwise providing personal information or service data to us, you consent to the processing, transfer, and storage of your personal information or Service Data within the United States of America, the European Economic Area (EEA) and other countries where Salventbit operates. Such transfer is subject to a group company agreement based on EU Commission’s Model Contractual Clauses.
Do Not Track (DNT) requests
Some web browsers have ‘Do Not Track’ (DNT) capabilities activated, which send a signal (called the DNT signal) to the website you visit indicating that you do not want to be monitored. There is currently no standard that specifies what websites may or should do when these signals are received. For the time being, we are not acting in response to these indications.
External links on our websites
Blogs and forums
On our websites, we provide publicly accessible blogs. Please keep in mind that any information you share on these blogs may be used to send you unwanted communications. We strongly advise you to use caution while sharing personal information in our blogs and forums. Salventbit is not liable for any personal information you choose to make public. Your posts and certain profile information may persist even after you close your Salventbit account. You can contact us using this form to request that your information be removed from our blogs.
Social media widgets
Our websites and blogs offer social networking widgets such as Facebook “like” and Twitter “tweet” buttons that allow you to share articles and other content. These widgets may collect information such as your IP address and the sites you visit on the website, and they may establish a cookie to work correctly. The privacy policies of the companies that provide these widgets control your interactions with them.
Disclosures in accordance with legal requirements
To comply with any relevant law, regulation, legal process, or governmental request, including to fulfill national security obligations, we may be obligated by law to keep or disclose your personal information and service data.
Enforcement of our rights
We may release personal information and service data to a third party if we feel it is essential for preventing fraud, investigating suspected criminal conduct, enforcing our agreements or regulations, or safeguarding our users’ safety.
We have no plans to sell our company. However, if we sold, purchased, or merged, we will guarantee that the acquiring organization is legally required to keep our obligations to you. Any change in ownership or use of your personal information and service data will be communicated to you by email or a conspicuous notice on our website. We will also advise you of any options available to you regarding your personal information and service data.
Notification of changes
Your acceptance of these terms
By using this Site, you agree to the terms of this policy. Please do not use our site if you did not agree with this policy. Your continued use of the site after changes to this policy are posted will be deemed your acceptance of those changes.
The terms and conditions and transactions envisaged by this document shall be governed by and construed and interpreted by, the laws of the state of Gujarat, India, without regard to its choice-of-law principles. Any agreement concluded with Salventbit and its subsidiary or parent company/companies shall not be subject to the United Nations Convention on Contracts for the International Sale of Goods. Any legal or equitable action arising out of or connected to these Terms or the Manual shall be filed exclusively in the courts of Vadodara, Gujarat, India.
Salventbit wants to support the client as much as possible. We also offer a courteous cancellation policy. As a merchant, we offer a service in the form of services. As a result, our offering is not a physical item that can be returned for a refund. It may be utilized in the right way. There is no need to return it.
• Salventbit executes all initiatives under the scope of Milestones, which govern the project’s path/road map.
• All Web Design/ Development/ Applications are carried out and accepted after analysis and the creation of a comprehensive scope of documents to ensure that the team has completed and understood the work that has to do by eliminating the possibility of a project cancellation/reversal/dispute.
• Because Salventbit and the Clientele understand that there is effort involved in attaining each milestone of the project and completing each module, reimbursement for work already accomplished is not feasible.
• Salventbit ensures that in the event of a mutual project termination, the client retains ownership of all work completed to the point, and the money paid for future development is refunded.
• Salventbit also supports a client’s option to collaborate with a new supplier within 48 hours of the project’s start. In that case, Salventbit will return the cash already paid for the project.
• Cancelling is not accepted for the service provided through the Salventbit marketing team on special occasions. Because these are limited-time specials, cancellations are not permitted.
• Development Services and Consulting – If you choose T&M (Time & Material) or Hire Dedicated Developer services, they are non-refundable.
Policy on Cancellation
The Cancel requests have to submit to the Salventbit Project Management Office (PMO). You can send your cancellation requests by email. Unless and until you obtain confirmation from our Project Management Office, your request will be considered invalid.
• We need at least two weeks to complete your cancellation request.
• A project is canceled depending on the service level of the agreement you committed to when we started the project.
• Once a project has launched for testing, you cannot cancel it.
• If we mutually decide to discontinue a project, you must pay for all the efforts spent on the project up to the date.
• If a client doesn’t pay the amount, you won’t be able to receive the source code, design, or any details regarding the project.
Policy on Delivery
We are in the service industry that doesn’t have concrete products which can provide. As a result, there is no possibility of any item going lost or being misplaced. Our deliverables include design files, software code, and built applications. These deliverables are sent to you as electronic files via our collaboration platform or email. Following that, you must store a copy of the provided electronic files on your server or any storage medium. Salventbit can re-deliver electronic files to you for up to 30 days from the delivery date; after that, Salventbit is not responsible.